What can we help you find?

How should I care for and clean my jewelry?

  • Remove your jewelry when bathing or swimming. Avoid contact with chlorine, sand and saltwater.

  • Store each pieces of jewelry separately in its own box to keep them safe from scratches and tarnishing. Avoid storing jewelry in humid areas, as moisture can accelerate tarnishing.

  • Chemicals found in household cleaners, perfume, cosmetic products, and even certain lotions can cause a gold-plated pieces to lose some of its color and sheen. Avoid wearing your jewelry when using such products.

Here are some simple tips to help you to take care of your precious pieces.

  • It's best to remove your jewelry before going to bed. With all the movement that can happen in sleep, jewelry like necklaces and bracelets can get tangled together and accidentally damage the chain or scratch the pendant.

  • Take them off before doing any exercise or physical activities. This reduces the risk of accidental damage or loss.

  • Regularly clean your jewelry to remove dirt, oils and residue that can dull its shine. Use a soft, clean, lint-free cloth to gently wipe the surface of your jewelry, or use a mild jewelry cleaner for more thorough cleaning.

  • Yes, our jewelry can be customized and personalized to create a unique and meaningful piece exclusively for you.

    Create your own unique jewelry with our customization options for necklaces and bracelets, with prices ranging from 160,000 Ks to 270,000 Ks. Personalize your piece with names, initials, or special symbols to make it truly one-of-a-kind. Express your individual style and create a meaningful accessory that tells your story. Contact us our customer support team support@minimalxo.com or m.me/minimalxx to start designing your personalized jewelry today!

Can I customize or personalize the design of a product?

  • At MINIMAL, we are committed to delivering high-quality piece of fine jewelry. Our products are crafted using real 14k or 18k gold plating on pure stainless steel. This combination ensures durability, resistance to tarnishing, and a beautiful, long-lasting finish. We prioritize using materials that not only exude elegance but also maintain their shine and appearance over time. Rest assured, our jewelry is designed to stand the test of time and bring you joy for years to come.

What materials are your products made of?

  • Yes, our products at MINIMAL are hypoallergenic. We understand the importance of offering jewelry that is safe and gentle on the skin, especially for those with sensitive skin or allergies. Our pieces are carefully crafted using high-quality materials that are hypoallergenic and free from common allergens such as nickel. You can wear our jewelry with confidence, knowing that it has been designed to minimize the risk of any adverse reactions. Your comfort and satisfaction are our top priorities.

Are your products hypoallergenic?

  • Yes, at MINIMAL, we offer different sizes and options for our jewelry to ensure the perfect fit for everyone. Our necklaces and bracelets are adjustable, allowing you to customize the length to your desired fit. However, for rings and cuffs, we provide a range of sizes to accommodate different wrist or finger sizes. To determine your ideal size, we have a size guide available on our website that provides detailed measurements and instructions. Simply click here to access our size guide and find the perfect fit for your chosen jewelry piece.

Do you offer different sizes or options for your jewelry?

  • Absolutely! Our jewelry is designed to be durable and withstand everyday activities, including exposure to water and light exercise. However, we recommend taking certain precautions to maintain the longevity of your jewelry. Avoid exposing your jewelry to harsh chemicals, such as chlorine or excessive sweat, as it may cause discoloration or damage. After any water or exercise activities, we suggest gently wiping your jewelry with a soft cloth to remove any moisture or sweat. By following these simple guidelines, you can confidently enjoy wearing our jewelry in various settings without compromising its quality. To ensure the longevity of your jewelry, we have provided a comprehensive jewelry care guide on our website. You can find our jewelry care guide by clicking here.

Can I wear your jewelry in water or while exercising?

  • Yes, our products are designed to be suitable for everyday wear. We understand the importance of jewelry that can effortlessly complement your daily style. Our pieces are crafted with high-quality materials and attention to detail to ensure durability and longevity. Whether you're heading to the office, running errands, or attending a special occasion, our jewelry is designed to add a touch of elegance and sophistication to your everyday look. With proper care, you can enjoy wearing our jewelry day in and day out, knowing that it is crafted to withstand the demands of your busy lifestyle.

Are your products suitable for everyday wear?

  • Yes, our products are designed to be suitable for everyday wear. We understand the importance of jewelry that can effortlessly complement your daily style. Our pieces are crafted with high-quality materials and attention to detail to ensure durability and longevity. Whether you're heading to the office, running errands, or attending a special occasion, our jewelry is designed to add a touch of elegance and sophistication to your everyday look. With proper care, you can enjoy wearing our jewelry day in and day out, knowing that it is crafted to withstand the demands of your busy lifestyle.

Are your products ethically sourced?

  • Yes, we proudly offer a warranty and guarantee on all our products. We stand behind the quality and craftsmanship of our jewelry. If you experience any issues or defects with your purchase, please reach out to our customer support team. We will be more than happy to assist you and ensure your satisfaction. Your happiness is our top priority, and we want you to enjoy your MINIMAL jewelry for years to come with peace of mind.

Do you offer a warranty or guarantee on your products?

  • Certainly! We understand the importance of knowing the meaning and symbolism behind our designs. At MINIMAL, we strive to provide information about the cultural significance and inspiration for each piece of jewelry. We believe that understanding the stories and symbols behind our designs adds depth and meaning to your wearing experience. Explore our website to discover the enchanting narratives behind our collections and embrace the allure of our jewelry. Let each piece be a reflection of your style and a reminder of the rich symbolism it holds.

Can I find information about the meaning or symbolism behind your designs?

If you can't find the information you're looking for, feel free to reach out to us for further assistance.